Akal - Terms and Conditions

Introduction

1.1. Akal ("we," "our," or "us") is a platform that helps organizations, especially in the education, social, and digital business sectors, to sell and manage their one time or recurring services, such as online courses, subscription-based services, and fundraising campaigns.

1.2. By accessing or using our website, mobile application, and related services (collectively, the "Services"), you agree to be bound by these Terms and Conditions and our Privacy Policy.

1.3. If you do not agree to these Terms and Conditions, please do not use our Services.

Definitions

“User”: Any individual or organization that registers, accesses, or uses our Services.

“Subscriber”: A user who subscribes to one time / recurring services provided by another user via Akal.

“Organizer: An organization or individual using Akal to offer their services.

“Platform”: The Akal website and mobile application.

User Responsibilities

3.1. Account Registration: Users must provide accurate, complete, and up-to-date information when creating an account. Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account. Users must be at least 18 years of age when creating an account on Akal Platform, or have permission from their parents to create an account.

3.2. Use of the Platform: You agree to use the Platform in compliance with all applicable laws and regulations. You will not use the Platform to engage in fraudulent, unlawful, or harmful activities. You agree not to interfere with or disrupt the Platform's functionality or security.

Organizer Responsibilities

4.1. Service Delivery: Organizers are responsible for delivering the services they offer through Akal in a timely and professional manner. If there is a violation of the service delivery, Akal has the right to withhold payment from Subscriber, or in extreme cases, deactivate the Organizer's account.

4.2. Payment Terms: Organizers must accurately configure their payment terms, including fees, billing cycles, and refund policies.

4.3. Compliance: Organizers must comply with all applicable laws, regulations, and industry standards related to their services. Organizers do not use Akal Platform to raise funds for political purposes, mass organizations with affiliations to lawbreakers, or with the intention of committing illegal acts. Organizers are not allowed to pirate and abuse the copyrights that other organizers have on their services unless authorized in writing by that Organizer. Organizers are not allowed to pretend to be a Organizer or someone else. Organizers are not allowed to upload to Akal Plafotm or fund works, content or services through Akal Platform, including those not on Akal Platform, which are as follows: Pornography, Racism, Crime, Offensive against SARA, Gambling related content, Work or services that are provocative in nature, Can trigger conflict between groups, Non Halal services

Subscriptions and Payments

5.1. Subscription Management: Subscribers can manage their subscriptions, including upgrades, downgrades, and cancellations, through the Platform or by contacting Akal customer support.

5.2. One-time and Recurring Payments: By subscribing to a service, Subscribers authorize one time or recurring payments in accordance with the selected subscription plan.

5.3. Payment Processors: Payments are processed through third-party payment pr oviders, which are Xendit and Flip. Akal is not responsible for any errors or issues related to payment processing. You are bound by Flip and Xendit’s Terms of Service and Privacy Policy for any transaction processed through their platform.

5.4. Refunds: Refund policies are determined by the Organizers. Akal is not responsible for issuing refunds unless explicitly stated. However, if after payment there is a counter-achievement from the Organizers by not delivering the service as promised and paid by the Subscriber, the Subscriber can apply for a refund to Akal via email, with all applicable transaction fees and taxes borne by the Subscriber.

5.5. Accounts: Subscriber must be at least 18 years of age when creating an account on Akal Platform, or have permission from their parents to create an account.

5.6. Email Marketing: By making a purchase from a organizer's page, subscriber agrees that the organizer may use subscriber's email to send marketing materials or follow up on your purchase. Subscriber has the right to unsubscribe from email marketing sent by the Organizers.

Fees and Taxes

6.1. User, Subscriber, and Organizer Responsibility: Users, Subscribers, and Organizers are solely responsible for any taxes, duties, or government fees related to their use of the Services.

6.2. Platform Fees: Akal may charge platform fees or subscription fees for the use of its Services.

6.3. Third-Party Fees: Any fees imposed by third-party services, such as payment processors, are subject to their respective terms and policies.

Intellectual Property

7.1. All content, trademarks, and intellectual property on the Platform are owned by Akal or its licensors.

7.2. Users may not reproduce, distribute, or create derivative works from any content on the Platform without prior written consent from Akal.

Termination and Suspension

8.1. Termination by User: Users may terminate their account at any time by requesting to Akal customer support email.

8.2. Termination by Akal: We reserve the right to suspend or terminate access to the Platform for any user who violates these Terms and Conditions or engages in unlawful activities.

Limitation of Liability

9.1. Akal provides the Platform “as is” without any warranties or guarantees.

9.2. To the fullest extent permitted by law, Akal is not liable for any indirect, incidental, or consequential damages arising from the use of the Platform or services. This disclaimer applies without limitation to any damage or error, whether for breach of contract, or otherwise caused by performance failure, errors, negligence, interruption, deletion, defects, delay in operation or transmission, computer viruses, communication disruptions, change of network material or system failure, or theft, destruction, unauthorized access to, from, or use of any records.

9.3. Organzers, Users, and Subscribers agree not to involve Akal Platform from any losses, liabilities, claims, damages and costs, including attorney fees, arising from or relating to the content, use, or deletion of works, content or services or use any other feature or service.

Privacy Policy

10.1. Our Privacy Policy governs the collection, use, and storage of personal data. By using our Services, you agree to the terms of our Privacy Policy.

Dispute Resolution

11.1. Any disputes arising from these Terms and Conditions shall be resolved through amicable negotiation.

11.2. If a resolution cannot be reached, the dispute shall be settled in accordance with the laws of the Republic of Indonesia.

Changes to Terms and Conditions

12.1. Akal reserves the right to modify these Terms and Conditions at any time.

12.2. We will notify users of significant changes via email or a notice on the Platform. Continued use of the Services after such changes constitutes acceptance of the new Terms and Conditions.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us via email at: goku@goakal.com